Built for Retail

Turn every call into a sale, even when you're on the shop floor.

Attendi answers customer calls 24/7 — handling stock queries, opening hours, directions, and sales enquiries so your team can focus on serving customers in store.

The Problem

Every missed call is a missed sale.

Retail teams are busy with customers in front of them. But the phone keeps ringing — and unanswered calls mean lost revenue.

Staff too busy serving customers

Your team is helping shoppers on the floor. Nobody has time to run to the back and answer the phone mid-transaction.

Seasonal call surges

Black Friday, Christmas, sale periods — call volume spikes but staffing doesn't. Peak trading means peak missed calls.

Inconsistent experience across locations

Different stores answer phones differently — if they answer at all. Customers get a patchy, unreliable experience.

Lost sales from missed calls

Customers calling to check stock, place orders, or ask about products will buy from whoever answers first. Voicemail loses the sale.

The Solution

AI that handles the calls your team can't.

Attendi picks up every call instantly — answering common questions, routing sales enquiries, and capturing leads so nothing slips through the cracks.

1

Handles stock queries & FAQs

AI answers questions about stock availability, opening hours, store directions, return policies, and more — instantly and accurately.

2

Routes sales calls to the right department

Enquiries about specific products or bulk orders are routed to the right team member or department, with full context attached.

3

Captures missed-call leads

When staff are unavailable, AI captures the caller's name, number, and reason for calling. Your team follows up when they're free.

4

Multi-location support

Roll out a consistent phone experience across every store. One dashboard to manage all locations with location-specific routing and hours.

Feature Spotlight

Designed for high-volume retail.

Stock & product answers

Train your AI on your product catalogue. Callers get instant answers about availability, pricing, and specifications.

Opening hours & directions

AI handles the most common retail calls automatically — store hours, location, parking, and accessibility information.

Instant callbacks

Website visitors request a call and AI rings them back in seconds — qualifying interest and routing to your sales team.

Multi-store dashboard

Manage every location from one dashboard. See call volumes, missed calls, and leads across your entire estate.

Seasonal scaling

No need to hire temp staff for peak periods. AI handles unlimited concurrent calls during your busiest trading days.

Promotion awareness

Update your AI with current promotions and offers. Callers hear about sales, discounts, and special events automatically.

Never lose a sale to voicemail.

Retail moves fast. Attendi makes sure your phone experience keeps up.

0

Sales lost to missed calls

24/7

Availability, including holidays

Concurrent calls during peak periods

<10s

Website callback response time

Peak Performance

Handle Black Friday call volumes without hiring a single temp.

Seasonal surges don't require seasonal staff. Attendi scales instantly to handle any volume of calls — answering product questions, capturing orders, and routing hot leads to your team in real time.

100%

of calls answered

Even on your busiest day of the year, every single caller gets a professional, helpful response.

Stop losing sales to voicemail.

Your customers are calling right now. Make sure someone always answers. Start your free trial today — no credit card required.